Yes, we are able to update your shipping address as long as the order has not shipped yet. There is a very small window of time to cancel or to make shipping address changes to an in-stock order before it moves to processing. After an order has been successfully placed, it moves to processing, where changes to your order can no longer be made as the order is being packed and prepared for shipment.
If you would like to update your shipping address and your order has not shipped yet, please click the link below to request the update. If we are able to, we will accommodate your request and will reply via email to confirm:
ADDRESS CHANGE REQUEST FORM
Once an order has been shipped, we are unable to modify the shipping address in any way. If your order is in transit to an incorrect address, please check out this FAQ article for more information on best next steps.
If the order tracking is marked as "returned to sender", please check out our FAQ Article for more information.