Import duty is a tax collected on imports and some exports by a country's customs authorities. A good's value will usually dictate the import duty. Depending on the context, import duty may also be known as a customs duty, tariff, import tax, or import tariff.
While the cost of shipment for your package is included in your order total, you may be subject to taxes/import duties for your package upon arrival to your destination country. Kindly note, we are not able to cover additional costs in order for you to receive your package once it arrives to customs.
We do everything on our end to declare customs (value, items, weight, material) to ensure that there is no added customs charge when your order arrives to your country. Most of our packages ship without any additional fees or charges, but each country has a unique customs process and occasionally random packages will be pulled for inspection. We cannot control if your order gets pulled and there are additional fees during the customs process in your country. We do our due diligence on our end to prevent this from happening, but unfortunately we are not in control of each order and it is up to your country's postal service how your order is handled. We recommend speaking with your local post office if you have any specific questions regarding your country's customs process.